Terms of service
Last updated 29 October 2026 · VisionSpeak AI
1. Agreement
By creating an account or using the studio you agree to these terms. If you use VisionSpeak AI for an employer or client, you confirm you are authorised to accept them on their behalf.
2. Accounts
You must give a working email address and keep your password confidential. One person per account: credentials may not be shared. You are responsible for activity under your account, and you must tell us promptly if you believe it has been compromised.
3. Plans, quotas and billing
Free and Pro plans differ in monthly analyses, maximum session length, history retention, share-link lifetime and export. The limits shown on the pricing page are the limits the API enforces; a session that fails to save does not consume quota.
Paid plans renew automatically until cancelled. Cancelling stops the next renewal and keeps the plan active until the end of the paid period. Where a checkout is not enabled for a deployment, nothing is charged and Pro features remain unavailable.
4. Acceptable use
You agree not to:
- analyse people who have not consented to being recorded;
- upload content that is unlawful, or use the service to harass or discriminate;
- attempt to bypass quotas, rate limits or authentication, or probe other accounts' data;
- scrape, resell or rebrand the service without a written agreement;
- interfere with the service's availability, including automated bulk submissions.
We may suspend an account that breaches these rules, after notice where it is practical.
5. Your content
You keep all rights to your recordings, transcripts and reports. You grant us the limited licence needed to store, process and display them back to you and to anyone you share a link with. We do not use your sessions to train models, and we do not publish them. Sample reports shipped with the product are ours.
6. Scores are coaching, not assessment
VisionSpeak produces behavioural estimates from a camera and a microphone. They are useful for practice and are not a psychometric test, a hiring decision, a medical assessment or a professional certification. Do not use a score as the sole basis for an employment, academic or clinical decision.
7. Availability and changes
The service is provided as-is and may change, including limits and features. We aim for high availability but do not guarantee uninterrupted service. Where storage is reported as temporary, data may be lost on restart — export anything you need to keep.
8. Liability
To the maximum extent permitted by law, our aggregate liability for any claim relating to the service is limited to the amount you paid in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost opportunities or lost data where you were warned that storage was temporary.
9. Termination
You may stop using the service at any time and ask us to delete your account. We may terminate an account for a material breach of these terms, or where required by law.
10. Governing law and contact
These terms are governed by the laws of the operator's jurisdiction, without regard to conflict-of-law rules. Questions: support@visionspeak.ai.